Privacy Policy

Last updated: August 4, 2026

This privacy policy describes how Tradgardsstyliserna.shop collects, uses, stores, and shares personal data when you visit the website, make a purchase, contact us, or otherwise use our services.

 

1. Data Controller

We at Trädgårdsgubbarna are the data controller for the processing of personal data on tradgardsstyliserna.shop.

For questions about this privacy policy or our processing of your personal data, please contact us via the contact form on the website.

 

2. What Personal Data We Collect

We may collect personal data directly from you, automatically when you use the website, or from service providers who help us operate our business.

Information you provide to us

When you make or attempt to make a purchase, contact customer service, register for marketing, or use other features on the website, we may collect:

• Name.
• Phone number.
• Email address.
• Billing address.
• Shipping address.
• Order number.
• Products and quantity ordered.
• Order history.
• Payment method and payment status.
• Transaction references.
• Delivery details.
• Communication with customer service.
• Information about returns, complaints, and refunds.
• Information you submit through forms, reviews, or messages.

Payment data is primarily processed by our payment providers. We typically do not have access to or store full card details.

Information collected automatically

When you visit or use the website, we may automatically collect:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Language and region settings.
• Time zone.
• Approximate geographical location.
• Date and time of visit.
• Which pages and products you visit.
• How you navigate and interact with the website.
• Website, advertisement, or search term that referred you to us.
• Cookie identifiers and similar technical identifiers.
• Information about website performance and technical errors.
• Information used for security and fraud checks.

This information may be collected through cookies, pixels, tags, log files, and similar technologies.

 

3. Where Personal Data Comes From

We may receive personal data from:

• You directly.
• Shopify and associated store services.
• Payment providers and banks.
• Shipping companies and logistics providers.
• Warehouse and fulfillment partners.
• Customer service systems.
• Analytics and marketing services.
• IT, security, and fraud prevention providers.
• Authorities or other actors when required by law.

 

4. How We Use Personal Data

Order management

We use personal data to:

• Receive and administer orders.
• Process payments.
• Send order confirmations and receipts.
• Pick, pack, and deliver products.
• Inform about delivery status.
• Handle returns, complaints, and refunds.
• Answer questions and provide customer service.

The legal basis is that the processing is necessary to enter into or fulfill our agreement with you.

Accounting and legal obligations

We may process personal data to:

• Comply with accounting and tax regulations.
• Manage VAT and financial reporting.
• Fulfill consumer law obligations.
• Respond to legal requests from authorities.
• Fulfill other obligations under applicable legislation.

The legal basis is that the processing is necessary to comply with a legal obligation.

Customer service

We use personal data to:

• Answer questions.
• Identify orders.
• Handle delivery issues.
• Handle returns and complaints.
• Investigate product or payment issues.
• Follow up on customer service cases.

The processing is based on our agreement with you or our legitimate interest in providing customer service and managing our business.

Security and fraud prevention

We may use order, payment, address, device, and IP information to:

• Identify suspicious or unauthorized orders.
• Prevent payment fraud.
• Protect customer accounts and the website.
• Check discrepancies between payment and delivery details.
• Investigate suspected misuse.
• Handle chargebacks and payment disputes.
• Pause, reject, or manually review suspicious orders.
• Establish, exercise, or defend legal claims.

The processing is based on our legitimate interest in protecting our business, our customers, and our payment systems against fraud, misuse, and financial harm.

Website development and improvement

We may use information to:

• Understand how the website is used.
• Improve the website's design and functionality.
• Identify technical issues.
• Improve our product offerings.
• Measure sales results.
• Evaluate marketing campaigns.
• Generate statistics and analyses.

The processing is based on our legitimate interest or your consent where consent is required.

Marketing

Where permitted, we may use your contact details and purchase information to:

• Send newsletters.
• Send offers and product information.
• Personalize marketing based on previous purchases or expressed interest.
• Measure the results of advertisements and campaigns.
• Display relevant advertisements on external platforms.

Where required by law, we only use personal data for marketing after you have given your consent.

You can unsubscribe at any time via the link in our marketing messages or by contacting us via the contact form.

 

5. Cookies and Similar Technologies

The website uses cookies and similar technologies.

Cookies are small data files stored on your device when you visit a website.

Necessary cookies

Necessary cookies are used for, among other things:

• Shopping cart.
• Checkout and payment.
• Security and fraud protection.
• Language and region settings.
• Login and customer accounts.
• Basic website functions.

These cookies are necessary for the website to function correctly.

Analytics cookies

With your consent, we may use cookies to:

• Measure visits and traffic.
• Understand how the website is used.
• Identify which pages and products are popular.
• Improve website performance and user experience.

Marketing cookies

With your consent, we may use cookies, pixels, and similar technologies to:

• Measure advertisements and campaigns.
• Create target audiences for advertising.
• Personalize advertisements.
• Display advertisements on external websites and social platforms.
• Limit how often the same advertisement is shown.

You can accept, deny, or change your choices through the website's cookie settings.

You can also block or delete cookies through your browser settings. If you block necessary cookies, some website functions may stop working.

 

6. Shopify

Our online store is powered by Shopify.

Shopify may process personal data to provide:

• Technical functions of the website.
• Checkout and order management.
• Customer accounts.
• Security and fraud protection.
• Operations and hosting.
• Statistics and analytics.
• Other associated store services.

Shopify may process personal data as a data processor on our behalf and, for certain of its own purposes, as an independent data controller.

Shopify may use sub-processors to provide its services.

 

7. Payment Providers

When you complete a payment, we share necessary information with the payment provider handling the selected payment method.

This may include, but is not limited to:

• Name.
• Contact details.
• Billing address.
• Shipping address.
• Order number.
• Order amount and currency.
• Selected payment method.
• Transaction information.
• IP and device information.
• Payment status.
• Information about refunds and payment disputes.

Payment providers may themselves be data controllers for processing related to, for example, identity checks, credit assessments, fraud prevention, and compliance with financial regulations.

The payment methods offered may vary depending on the country, currency, order value, and other circumstances.

 

8. Shipping, Warehousing, and Fulfillment

We share the information needed for delivery with shipping companies, warehouses, fulfillment partners, and other logistics providers.

This may include:

• Name.
• Shipping address.
• Phone number.
• Email address.
• Order number.
• Package information.
• Product information.
• Delivery instructions.
• Customs information when relevant.

The data is used to store, pack, deliver, and track orders, as well as to handle returns and delivery issues.

 

9. Analytics and Marketing Services

If you have provided the necessary consent, we may share technical information and information about how you use the website with providers of analytics and marketing services.

This may include, for example:

• Cookie identifiers.
• IP address.
• Device and browser information.
• Visited pages and products.
• Events on the website.
• Purchase and conversion information.
• Ad and campaign information.

Such providers may use the information to measure traffic, analyze campaigns, create audiences, and display relevant advertisements.

We strive to limit the information shared and do not intentionally share full payment details with analytics or marketing providers.

 

10. Other Recipients

We may also share personal data with:

• IT and hosting providers.
• Security providers.
• Customer service system providers.
• Accounting and bookkeeping services.
• Banks and financial service providers.
• Auditors, insurance companies, and legal advisors.
• Authorities, courts, and law enforcement agencies when required by law.
• Buyers or advisors in connection with a corporate acquisition, reorganization, or sale of the business.

We do not sell customers' personal data as a standalone commodity.

 

11. Transfer outside the EU and EEA

Some of our service providers or their sub-processors may process personal data outside the EU and EEA.

When a transfer occurs to a country not approved by the EU Commission as having an adequate level of protection, we use appropriate safeguards when required.

Such safeguards may include, for example:

• EU Commission's standard contractual clauses.
• Binding corporate rules.
• Technical and organizational security measures.
• Other permitted transfer mechanisms.

You can contact us via the contact form for more information about applicable safeguards.

 

12. How Long We Store Personal Data

We store personal data for as long as needed for the purposes described in this policy.

Order and accounting data

Order data that constitutes accounting information is stored for the period required by accounting and tax legislation.

Customer service and complaints

Customer service cases are stored for as long as necessary to handle the case and for a reasonable period thereafter.

Data may be stored longer if needed to handle a complaint, warranty, payment dispute, chargeback, or a legal claim.

Security and fraud data

Data used for security and fraud prevention is stored for as long as necessary to prevent or investigate fraud, misuse, payment disputes, or security incidents.

Marketing

Personal data used for marketing is stored until:

• You unsubscribe.
• You withdraw your consent.
• The data is no longer needed.
• We deem the data no longer current.

Cookies

Cookies are stored for different durations depending on their function. More information can be found in the website's cookie settings.

When personal data is no longer needed, it is deleted or anonymized, unless continued storage is required by law or needed for legal claims.

 

13. Your Rights

Depending on the circumstances, you have the following rights:

Right of access

You can request information about what personal data we process about you and receive a copy of the data.

Right to rectification

You can request that inaccurate or incomplete personal data be corrected or completed.

Right to erasure

In some cases, you can request that your personal data be erased.

The right to erasure is not absolute. We may need to retain data to:

• Comply with accounting and tax regulations.
• Handle complaints and warranties.
• Prevent or investigate fraud.
• Handle payment disputes.
• Establish, exercise, or defend legal claims.

Right to restriction

In some cases, you can request that the processing of your personal data be restricted.

Right to object

You can object to processing based on our legitimate interest.

In some cases, we may continue processing if we have compelling legitimate grounds or if the processing is needed for legal claims.

You always have the right to object to processing for direct marketing.

Right to data portability

When processing is based on consent or agreement and is automated, you can, in some cases, receive personal data you have provided in a structured, commonly used, and machine-readable format.

Right to withdraw consent

When processing is based on your consent, you can withdraw your consent at any time.

A withdrawn consent does not affect the lawfulness of processing that occurred before the consent was withdrawn.

Right to lodge a complaint

You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or another competent data protection authority.

We appreciate it if you contact us first via the website's contact form so that we have the opportunity to investigate and address the issue.

 

14. How to Exercise Your Rights

To exercise your rights, please contact us via the contact form on tradgardsstyliserna.shop.

Please write "Personal Data" in the message.

To protect your personal data, we may need to verify your identity before disclosing, modifying, or deleting information.

For example, we may ask you to provide:

• Order number.
• The name used for the order.
• Email address or phone number linked to the order.
• Other information needed to identify relevant data.

We do not request more information than necessary to handle your request.

 

15. Automated Security Checks

We, Shopify, payment providers, and security providers may use automated signals to assess the risk of:

• Fraud.
• Unauthorized payments.
• Misuse of payment solutions.
• Chargebacks.
• Security incidents.

An order may be flagged for manual review if the information is incomplete, contradictory, or deviates from normal ordering patterns.

We may pause or reject an order if we have reasonable grounds to suspect fraud, abuse or an unauthorized transaction.

A payment provider may make its own decisions to approve, deny, or review a payment according to its own terms and privacy policy.

 

16. Information Security

We use reasonable technical and organizational security measures to protect personal data against:

• Unauthorized access.
• Loss.
• Destruction.
• Unauthorized alteration.
• Improper disclosure.
• Misuse and fraud.

Access to personal data is restricted to individuals and service providers who need the information to perform their duties.

However, no transfer or storage of information can be guaranteed to be completely secure.

 

17. Children's Personal Data

Our services are not specifically aimed at children.

We do not knowingly collect personal data directly from children when parental consent is required by law.

Please contact us through the website's contact form if you believe that a child has provided us with personal data inappropriately.

 

18. External Links

The website may contain links to external websites and services.

We are not responsible for how external websites collect or process personal data. We recommend that you read the external service's privacy policy before providing personal data.

 

19. Changes to the Privacy Policy

We may update this privacy policy to reflect changes in:

• Our services and working methods.
• The website's features.
• Our suppliers.
• Our technical systems.
• Applicable legislation.
• Regulatory requirements.
• Security or operational needs.

The latest version will be published on the website along with the date of the latest update.

In the event of major changes, we may also provide information through a notice on the website or through other appropriate contact channels.

 

20. Contact Us

For questions about this privacy policy, the processing of your personal data, or to exercise your rights, you can contact us through the contact form at:

info@tradgardsstyliserna.store